Return Policy

Engineered Solutions Canada accepts returns on all new and unopened merchandise purchased our online store for a period of 30 days after the sale.

Items should include original packaging and be uninstalled to be eligible for a full refund. Products including but not limited to those that have been opened, installed, damaged or show signs of wear may not be eligible for refund.

A restocking fee may be assessed on items not meeting these criteria. Determinations will be at the discretion of Engineered Solutions Canada . Returns must be approved by Engineered Solutions Canada prior to sending them in. 

You must include a printout of your invoice to receive credit. 
Engineered Solutions Canada will review and refund all eligible returns within 45 business days of receiving the product.

Gift cards are not eligible for return.

YOU MUST COMPLETE THE DETAILS ON OUR PRODUCT RETURNS PAGE AND RECEIVE AN RMA NUMBER PRIOR TO YOU RETURNING YOUR ITEM(s).